Training and resources
On this page, you will find training materials and other resources such as e-learning courses and brochures with useful information
E-learning courses on Digitoll
The link below contains the e-learning courses about Digitoll. The coursesvary in content and target audiences.
E-learning: This is Digitoll
Brochures and Guides / Training Products
Here you will find various products that can also be printed and shared:
Extended support for Digitoll
Businesses using Digitoll can receive technical and professional support through the Norwegian Customs Contact Center.
To meet the business sector’s need for extended availability, we have established an on-call service. The phone line (22 86 03 12) is now staffed during the following hours:
- Monday–Thursday: 3:30 PM–9:00 PM
- Sunday: 2:00 PM–9:00 PM
Note: On Fridays after 3:30 PM and outside these hours, the Contact Center is closed.
Outside regular opening hours (8:00 AM–3:30 PM on weekdays), you will be greeted by a voicemail message. For Digitoll-related inquiries, you must select an option (12). This is not mentioned in the message to ensure that only relevant cases are handled.
Information for Norwegian Businesses’ Subcontractors/Partners
To support the transition to Digitoll, Norwegian Customs has prepared a letter that the industry can use as an official reference document. Foreign suppliers, who often ship goods before providing Information, must now ensure that the correct details are communicated to Norwegian companies. The link to the letter explains the new requirements for declarations no later than at border crossing.
We hope this helps reach consignees, suppliers, and transporters abroad and fosters progress. Norwegian Customs will also share the letter within its International networks.
Related content
Updated: 13/10/2025