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Digitoll for Road Transport
Digitoll for road transport is theNorwegian Customs' solution for digital customs processing of goods transported by road. Here you will find information about what must be submitted, who is responsible, and how the border crossing process works.
From 1 March 2027, goods must be declared before border crossing
The direct transport scheme will be discontinued, and customs declarations must be submitted before or no later than at the time of border crossing.
With Digitoll, businesses submit information about and the means of transport digitally to Norwegian Customs before, or at the latest, when crossing the border. This enables Norwegian Customs to process and risk assess the transport before border crossing and facilitates automated border crossing whenever possible.
What must be submitted
To ensure correct digital processing, you or your company must submit the following information to Norwegian Customs through a system provided by a software vendor or through your own developed software.
The notification and disclosure of information obligation require information about the means of transport, arrival time and transported goods to be submitted to Norwegain Customs before, or at the latest, when crossing the border.
Three messages must be submitted covering: the transport, the master consignment(s) and the house consignment(s).
Read more about notification and disclosure of information obligation.
A customs declaration containing detailed goods information and information about the customs procedure to which the goods are to be assigned must be submitted.
The declaration must be submitted before, or at the latest, when the goods cross the border.
The declaration must be linkedin to the notification and disclosure of information message. Therefore, the house consignment message must contain a referance to the declaration in TVINN.
All goods must be physically available for inspection.
There are no changes to the documentation requirements as a result of Digitoll. Drives or carriers must therefore continue to carry transport documents as before.
Physical documentation must also accompnay the transport where required. This includes manual procedures such as ATA, NATO and TIR procedures, as well as permits for weapon, CITES-controlled goods, etc.
Norwegian Customs recommends using th document upload API for all supporting documentation related to customs declarations. This ensures that the documentation is available to Norwegian Customs before the goods arrive at the border.
Read more about submitting documentaion for declaration in advance.
Responsibilities
Different parties are responsible for different parts of the customs process.
Notification and disclosure of information obligation
The operator of the means of transport is responsible for fulfilling the notification and disclosure of information obligation but may appoint a customs representative to perform this task.
Declaration obligation
The declaration must be submitted by the importer or owner of the goods. If the goods are placed in a customs warehouse, the warehouse operator is responsible for submitting the declaration.
Presentation obligation
The operator of the means of transport is responsible for ensuring that the goods are physically available for inspection at the border crossing.
Border crossing at different customs offices
How you complete the border crossing depends on which customs office you are passing. At some customs offices, routing signals are provided automatically. At others, the driver must register arrival on a tablet or report to the service counter. See the information for the relevant customs office below.
At Svinesund and Ørje, ANPR cameras (automatic number plate recognition) are used for automated border crossing. Signal boards display the vehicle registration number together with the appropriate routing signal. Tablets are also available at these customs offices.
Routing signal
Green signal: The driver may proceed without stopping or reporting to the service counter.
Red signal: The driver must report to the service counter.
When reporting to the service counter, the driver must present ID and provide the vehicle registration number.
If the driver does not stop and report to the service counter after receiving a red signal, this constitutes a breach of the notification and disclosure obligations and the presentation obligation. Violations of these obligations may result in an administrative penalty. In serious cases, violation of the presentation obligation may also lead to criminal penalties, such as fines or imprisonment.
Norwegian Customs has produced brochures in several languages that explain how drivers should proceed when crossing at these locations.
These brochures may be downloaded and distributed to drivers.
Tablets for arrival registration and routing signals are available at the following customs offices: Bjørnfjell, Eda, Storlien, Tärnaby and Østby. The driver must stop at the customs office and register arrival on the tablet to receive a routing signal.
At border crossings without tablets, the driver must report to the service counter to receive a routing signal.
Routing signal on tablet
After the driver has registered arrival on the tablet, a routing signal will be displayed:
Green signal: The driver may proceed without reporting to the service counter.
Red signal: The driver must report to the service counter.
When reporting to the service counter, the driver must present ID and provide the vehicle registration number.
The tablets are available in the following languages: Albanian, Bosnian, Croatian, English, Estonian, Finnish, French, German, Italian, Latvian, Lithuanian, Norwegian, Polish, Romanian, Russian, Sami, Serbian, Spanish, Swedish, Turkish and Ukrainian.
At border crossings towards Finland, the driver must always stop and report to the service counter.
The driver must present an export document (for example, in the form of a barcode), as Norwegian Customs does not have automatic data exchange with the Finnish export system.
Note: The traffic signals used at border crossings towards Finland are related to customs control activities. These signals do not indicate whether the Digitoll requirements have been fulfilled. The driver must therefore always stop and report to the service counter, regardless of which signal is displayed.
Contact the Norwegian Customs Administration for information about Digitoll and unmanned border crossings.
At ferry ports, the driver must enter the customs office. There, the driver may use a tablet to receive a routing signal or report to the service counter if a tablet is not available.
Ferry ports with tablets: Bergen (Nøstet), Hjortnes, Kristiansand, Larvik, Sandefjord, Stavanger and Utstikker II (Oslo).
Note: Unaccompanied trailers must use Digitoll for sea transport.
Routing signal on tablet
After the driver has registered arrival on the tablet, a routing signal will be displayed:
Green signal: The driver may proceed without reporting to the service counter.
Red signal: The driver must report to the service counter.
When reporting to the service counter, the driver must present ID and provide the vehicle registration number.
Transit procedure by road
Reference to the transit MRN must be entered at the house consignment level in Digitoll.
If the transit procedure is to be completed at the border, the goods must be placed under an new customs procedure when crossing the border.
The new procedure may be:
- customs warehousing with goods registrations (until 1 March 2027)
- customs declaration for placement in a customs warehouse
- customs declaration for release for free circulation
When Digitoll is used, the border crossing and the completion of the transit procedure in NCTS are registered automatically.
If the transit procedure is only to cross the border and then be discharged upon unloading, an authorised consignee must complete the transit procedure in NCTS against the next procedure. The border crossing is registered automatically by Digitoll.
EORI – road
All road carriers exchanging electronic information with EU Customs authorities are required to have a valid EORI number.
Updated: 15/10/2026